Privacy Policy

1. Data We Collect

We process data required to operate account services, including username, e-mail address, account and character identifiers, login history, IP address, and service usage logs.

We also process technical data such as session identifiers, browser metadata, request timestamps, and security telemetry used to protect accounts and prevent abuse.

2. Why We Process Data

We process data to authenticate users, secure sessions, deliver control panel functions, investigate abuse, maintain service reliability, and support account recovery.

Where applicable, processing is based on contractual necessity (service delivery), legitimate interests (security and fraud prevention), and consent (optional cookies/preferences).

3. Cookies and Similar Storage

PrimaryRO uses essential cookies/local storage for login sessions, CSRF protection, language/theme preferences, and security controls.

Optional preference/analytics-style storage is only used according to your cookie notice choice. You can update browser settings at any time to remove stored data.

4. Data Sharing

PrimaryRO does not sell personal data. Data may be shared only with service providers needed for hosting, security, payment handling, or legal compliance.

Any third-party processing is limited to operational needs and subject to confidentiality and security controls.

5. Retention

We keep data only as long as required for account operation, fraud prevention, dispute handling, and legal obligations. Retention periods vary by data category and enforcement requirements.

6. Security Measures

PrimaryRO applies administrative and technical safeguards, including access controls, authentication checks, logging, and monitoring to reduce unauthorized access risk.

No online system can be guaranteed as fully secure, but we continuously improve controls based on operational risk.

7. Your Rights

Subject to local law, you may request access, correction, deletion, restriction, or objection related to your personal data, and request data portability where applicable.

To submit a request, contact PrimaryRO staff through official support channels listed on the website/forum/Discord. We may require verification before fulfilling requests.

8. International Processing

PrimaryRO services may be hosted or administered from jurisdictions different from your own. By using the service, you understand your data may be processed across borders.

9. Policy Updates

This policy may be updated to reflect legal, operational, or security changes. Continued use of the service after updates constitutes acceptance of the revised policy.